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Privacy and personal information
We handle personal data in accordance with the Act on the Protection of Personal Information (個人情報保護法). For non-essential tracking (e.g., analytics/ads cookies), we use consent-based UX where personal data may be involved.
Mail-order/online advertising compliance
- When selling or marketing our services to consumers via mail-order/online transactions, we clearly identify the business operator in our advertisements, citing exactly: The Act on Specified Commercial Transactions (Act No. 57 of 1981) Article 11 (Advertisements for Mail-Order Sales).
- We avoid misleading representations in mail-order/online advertising, citing exactly: Act on Specified Commercial Transactions (Act No. 57 of 1981) Article 12 (Prohibition of excessive advertising, etc. in mail-order sales).
Contact & complaint resolution
If you have questions or complaints, please contact us using the information below. We will handle complaints in accordance with: Act on Specified Commercial Transactions (Act No. 57 of 1981) Article 29 (Resolution of Complaints).