Privacy Policy

2. Personal data we collect

• Contact information submitted via inquiry/consultation forms (e.g., name, email address, phone number, company name, and message contents).
• Account/profile information if you create an account (if applicable).
• Technical/usage data generated when accessing our site (e.g., IP address, device/browser type, access logs). Some information may be collected only with consent where required.

We handle personal data in accordance with the Act on the Protection of Personal Information (Act on the Protection of Personal Information).

3. Purposes of use

• To respond to inquiries and provide consultation-related communication.
• To deliver requested information/services and manage related operations.
• To contact you about your request and for customer support.
• To improve our website and services, and to analyze site performance (non-essential tracking only with consent where personal data may be involved).

We do not use personal data beyond the scope necessary, unless permitted by law or with your consent. Non-essential tracking is subject to consent requirements under 個人情報の保護に関する法律（個人情報保護法）.

4. Sharing / disclosure

We may share personal data with service providers that support our operations (e.g., hosting, email delivery, analytics/marketing tools) under appropriate confidentiality and security measures, when necessary to achieve the purposes above.

We may also disclose information when required by law, regulation, or lawful requests, in accordance with the Act on the Protection of Personal Information (Act on the Protection of Personal Information).

5. Non-essential tracking (cookies/analytics)

If we use cookies or similar technologies for analytics/ads or other non-essential tracking, we will obtain your consent where required when personal data may be involved.

Where consent is obtained, you can generally change or withdraw consent through our cookie/consent controls, subject to technical limitations.

This approach is based on the Act on the Protection of Personal Information (Personal Information Protection Act).

6. Retention

We retain personal data only as long as necessary for the purposes described in this policy (or as required by applicable laws). After that, we take reasonable steps to delete, anonymize, or securely dispose of the data.

7. Your rights

You may request disclosure, correction, deletion, suspension of use, and other rights where applicable under the Act on the Protection of Personal Information.

To make requests, use the contact method below. We may verify your identity and respond within a reasonable timeframe.

8. Complaints and inquiries

If you have questions or complaints regarding our handling of personal data, please contact us using the information below. We will address your concerns through an appropriate process.

This complaint handling pathway is provided to support appropriate resolution: The Act on Specified Commercial Transactions (Act No. 57 of 1980) Article 29 (Resolution of Complaints).